Privacy Policy

This Privacy Policy describes the website practices of Keystone Equipment Sales & Service LLC (“Keystone,” “we,” or “us”). For privacy questions or requests, email Ke*****************@***il.com or write to us at 1623 E POLAND RD, NEW CASTLE, PA 16102.

Our equipment and service inquiry form asks for your name, email address, telephone number, inquiry type, and equipment or service details. Our finance inquiry forms ask for your name, email address, and telephone number; business and farm inquiries also ask for a business name. The shared website contact form requests an email address and message. We also receive information you choose to provide when communicating with us. Please do not send Social Security numbers, bank account numbers, payment-card details, passwords, or other sensitive documents through general website forms or ordinary email.

We use inquiry information to respond to requests, discuss equipment, services or financing inquiries, coordinate next steps, and maintain business records. Website forms use email delivery, and finance inquiries are also stored in the website database. Website-management and email-service providers may receive or access inquiry information to help operate and support these services. A finance inquiry is a request for follow-up, not a credit application approval or a commitment to lend. Any later application through a separate finance provider is subject to that provider’s own notices and terms.

The website uses analytics and other website tools, including Google Analytics, and displays third-party review content. These tools may receive technical information such as an IP address, browser or device details, referring pages, pages viewed, and interactions with the site. Cookies or similar technologies may support analytics, site functionality and security. When external review images or other third-party content load, your browser connects to that provider. External links, including map and social links, lead to services with their own privacy practices.

Information may be available to providers that support website hosting and maintenance, email delivery, inquiry handling, analytics, and spam or security protection. We may disclose information where needed to comply with legal obligations, respond to lawful requests, protect rights or safety, or carry out a transaction or service you request. This policy does not describe every third party’s independent practices; review the applicable provider’s privacy notice when using its services.

Our retention approach is to keep information for the purposes for which it was collected, ongoing business needs, and applicable recordkeeping or legal obligations. Retention can vary across website submissions, email, service-provider systems and backups; a deletion request may not remove every copy immediately, and some records may need to be retained by law. No website, email service or transmission method can guarantee absolute security. Contact us if you believe information sent to us requires attention.

You can limit the information you provide and manage cookies through your browser settings. Blocking cookies may affect some website features and does not necessarily stop all technical data collection. To ask about information you have provided, request access, correction or deletion, or raise a privacy concern, email Ke*****************@***il.com. We may need information to verify your identity and understand your request. Available rights and any exceptions depend on applicable law; this policy does not limit rights you may have.

We may update this policy as website features or practices change. The current version and its update date will appear on this page. For questions, contact Keystone Equipment Sales & Service LLC at Ke*****************@***il.com, 1623 E POLAND RD, NEW CASTLE, PA 16102.